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Speaking of good customer service, here's something to warm the heart of Gmku.
So I was at Barnes & Noble looking at some fiction, the wife was reading something so I wandered into the music section. I browsed through the cd's just to get a feel for what they carry, suprisingly they had a decent (eclectic) selection, I found some old indie hip hop and a lot of great jazz.
I was trying to find the Yoshimi and Yuka album, so I asked the guy what section it would be in....rock,world,electronic etc. The guy was insanely nice and looked it up to make sure they even had it, which they didn't, but he was asking all these questions like what they sounded like, who they were affiliated with, record label etc. We ended up on the topic of John Zorn and Japanese underground music. I turned him on to the Tzadik catalogue of our subterranean Asian jams and at the end of it all he thanked me for the knowledge...a record store employee actually thanked a customer for dropping some knowledge and didn't act like they knew all about music...I was amazed.
So there you have it gmku, good customer service is out there, even the rare & exceptional like my encounter, then again it was at a book store that carries some cd's, oh well it was still refreshing to meet a music shop employee with some humility.
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