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me on the phone with an idiot
"OK, just make sure to turn your monitor off"
(them) "Monitor?"
"Yes, the monitor. Make sure it is turned off, the on/off button is on the lower right."
"ooooooohhh-kay....the monitor under my desk right?"
"No. The monitor, the 'TV' that is your computer screen."
"I don't have a TV Roberto!"
"OK, I'll be right there."
stupid shit like this Happens WAY TOO OFTEN
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