Do NOT plug in your 30 GB Zune!

StevOK · 12.31.2008, 04:25 PM

http://www.betanews.com/article/Y2K9...nes/1230751818

'Y2K9' bug hits 30 GB Zunes
By Tim Conneally, BetaNews
December 31, 2008, 2:30 PM

In the early morning hours of the final day of the year, many Zune users found their devices frozen on the logo screen, totally unresponsive.

The 30 GB Zune experienced a Y2K-like mass failure at around 6:00 am this morning, where the portable media player goes to the loading screen and freezes permanently. Zune.net's service status today warns: "Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We're aware of the problem and are working to correct it. The Zune Social might be slow or inaccessible. Sorry for the inconvenience, and thanks for your patience."

Microsoft's Zune support forum has been hit with a mass of complaints, but the problem has yet to receive a public diagnosis from the Zune team. Hundreds of users have each reported the identical problem.

Prior to the holiday, Microsoft improved its Zune offerings first by cutting the price on its only three-month old flash-based Zune 3.0, and then by updating Zune Pass to allow users to keep 10 DRM-free tracks a month. Some optimistic Zune forum posters think this outage is a sign that Microsoft is working on a big update, the majority, however, are just irate.

"You've got to be kidding me," one forum member posted this morning. "I thought this was isolated to my Zune. I never expected to come to these forums and find out that everyone with a Zune 30 is having the exact same problem on the exact same day. WTF?"

Since it is a holiday week, many expect a less-than-expeditious solution.

FUUUUUCKKK!!! I plugged in my zune and it got stuck on the start screen. It is unresponsive, even to the reset commands.

acousticrock87 · 12.31.2008, 04:40 PM

Damn. What the hell?

I love how they quote the "WTF?" part.

StevOK · 12.31.2008, 06:05 PM

http://forums.zune.net/ShowPost.aspx?PostID=408989

Quote:

[Update - 2:20pm PST]
Hi guys,
I just got an update from the team that I want to share with you. Great news! It looks like this issue will resolve itself over the next 24 hours. Please read the response below. Thank you all for your extreme patience with this!
-Matt
=-=-=-=
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on zune.net (zune.net/support).

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.

Fwew!

ihateyouth · 12.31.2008, 06:28 PM

iPod power.

cars_willkillyou · 01.01.2009, 05:19 AM

sony walkman power.

kick it old school.

greedrex · 01.01.2009, 05:22 AM

microsoft can suck my dick.

12.31.2008, 04:25 PM	#1
StevOK expwy. to yr skull Join Date: Mar 2007 Location: Henrietta, TX Posts: 2,412	http://www.betanews.com/article/Y2K9...nes/1230751818 'Y2K9' bug hits 30 GB Zunes By Tim Conneally, BetaNews December 31, 2008, 2:30 PM In the early morning hours of the final day of the year, many Zune users found their devices frozen on the logo screen, totally unresponsive. The 30 GB Zune experienced a Y2K-like mass failure at around 6:00 am this morning, where the portable media player goes to the loading screen and freezes permanently. Zune.net's service status today warns: "Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We're aware of the problem and are working to correct it. The Zune Social might be slow or inaccessible. Sorry for the inconvenience, and thanks for your patience." Microsoft's Zune support forum has been hit with a mass of complaints, but the problem has yet to receive a public diagnosis from the Zune team. Hundreds of users have each reported the identical problem. Prior to the holiday, Microsoft improved its Zune offerings first by cutting the price on its only three-month old flash-based Zune 3.0, and then by updating Zune Pass to allow users to keep 10 DRM-free tracks a month. Some optimistic Zune forum posters think this outage is a sign that Microsoft is working on a big update, the majority, however, are just irate. "You've got to be kidding me," one forum member posted this morning. "I thought this was isolated to my Zune. I never expected to come to these forums and find out that everyone with a Zune 30 is having the exact same problem on the exact same day. WTF?" Since it is a holiday week, many expect a less-than-expeditious solution. FUUUUUCKKK!!! I plugged in my zune and it got stuck on the start screen. It is unresponsive, even to the reset commands. __________________ Follow me! Soundcloud Tumblr Facebook
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12.31.2008, 04:40 PM	#2
acousticrock87 invito al cielo Join Date: May 2006 Location: Los Angeles Posts: 5,515	Damn. What the hell? I love how they quote the "WTF?" part.
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12.31.2008, 06:28 PM	#4
ihateyouth children of satan Join Date: Oct 2008 Location: in dreams Posts: 322	iPod power. __________________
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01.01.2009, 05:19 AM	#5
cars_willkillyou stalker Join Date: Aug 2008 Location: Florida Posts: 520	sony walkman power. kick it old school. __________________
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01.01.2009, 05:22 AM	#6
greedrex invito al cielo Join Date: Jan 2008 Location: in yr fotobukit Posts: 6,588	microsoft can suck my dick. __________________ Greed Recordings bandcamp ~The Rex~, stalkin' yr shit since 2008.
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